Help! Anyone have suggestions?

[Kimmy]

I've attempted to sign into the chat room for a couple months. The same error occurs:
I'll clock on the chat Room link. The Java Applets appears to load, the message I end up seeing is: Server error or unable to connect to the server.

Does anyone have suggestions?

I have re-downloaded Internet Explorer 8. It still isn't working

[TNDadx4]

hmmm... have you tried accessing it with a different browser like Firefox? That may work.

[PaulNKS]

I'm just taking wild guesses here. But, it may be your firewall. I know almost nothing about Vista if that is what you have. I would also check IE 8 security or privacy settings as something there may be blocking it as well.

It has been awhile since I've used Windows, but I can see the screen of options ... doggonit.... but can't remember how to get to them, to enable Java applets because it sounds like your settings are preventing the applet from loading.

I would do what was suggested and see if you can get it to load with Firefox.

[DavidOH]

Java is a separate program.
Be sure you have the latest version installed:
http://java.com/en/

[CastIronCook2]

Contact Oliver, admin@backwoodshome.com
He knows of a couple other people having difficulty accessing the chat. I am one of them. Am posting right now from somewhere other than my home server. Chat will load, but I can't type or post anything or see any remarks others may be making. Separate problem from what I experience from my home using StarBand satellite broadband. Then, I get "Error: missing CR [fatal]" So far, after weeks of trying, no solution. Dial-up works OK, though. But the place I'm presently staying at on holiday, no go.

imho, a utility should work EVERY time for EVERY customer.

[Boris859]

try updating your java,,check your browser settings,maybe your pop up blockers??,or your anti virus

[Stinger]

I'm with Boris. Good suggestions!

Now I don't know how Vista is setup; I'm using Windows XP Pro. On my machine, things to check would be, 'Menu Bar, Tools > Internet Options: (1) 'Security', (2) 'Programs > Manage Add-Ons', and, (3) 'Advanced' category and line items. Under, 'Advanced': DO NOT TOUCH THE RESET BUTTON!

Read what everything says under these headings and become familiar with the various defaults. Be sure to make notes of anything you might change so that you can return to undue anything that might not work out.

Now, at the extreme right of your GOOGLE menu bar, you'll find another, 'Tools' menu. Check the operation of your pop-up blocker here. Add BHM's address to the list of monitored exclusions in order to always allow its operation.




Note: 'Manage Add-Ons' is, also, available as an option under the Windows Menu's, 'Tools'. Antivirus settings might, also, have a role in this. I can't help you there.