View Full Version : United Airlines breaks guitar and the consiquences
Quietgentleman
11-25-2009, 01:04 PM
A musician named Dave Carroll recently had difficulty with United Airlines. United apparently damaged his treasured Taylor guitar ($3500) during a flight. Dave spent over 9 months trying to get United to pay for the damages caused by baggage handlers to his custom Taylor guitar. During his final exchange with the United Customer Relations Manager, he stated that he was left with no choice other than to create a music video for YouTube exposing their lack of cooperation. The Manager responded : "Good luck with that one, pal".
So Dave posted a retaliatory video on YouTube. The video has since received over 5.5 million hits. United Airlines contacted the musician and attempted settlement in exchange for pulling the video. Naturally his response was: "Good luck with that one, pal"
http://www.youtube.com/watch?v=5YGc4zOqozo&NR=1
QGM
Terri
11-26-2009, 05:01 AM
My sister is a music teacher. She says that most musicians buy a ticket for their instruments so that it can ride in the seat next to them. Good instruments cost!
Since she has a violin, it sits in her lap. I do not know if she would still be allowed this under new regulations: it IS carry on luggage!
Must send this video to my sister: she will enjoy it!
Cutter
12-15-2009, 04:13 PM
I used to work screening luggage for TSA and I've seen baggage handlers treat luggage so bad. When the cart was completely empty I've seen the toss the bag 6-8ft in the air so they slam down with a bang. No reason for it other than it makes them happy. Musical instruments receive no more gentle treatment than anything else. As a guitar player I used to love to check a beautiful Martin or Taylor and gently place it in the case just to watch some airline employee toss it in the air and slam down on the cart.
backlash
12-15-2009, 05:05 PM
I worked on the explosive detection equipment at an airport.
I am amazed any luggage ever gets where it suppose to.
The baggage handlers and the TSA screeners do not care what happens to your stuff.
There was a video of a baggage gorilla swinging a golf club on the tarmac.
Sparks would fly every swing.
He was Identified and fired after the media showed the video.
My rule for checking baggage is never check anything you don't want lost, stolen or broke.
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